aq9999 Terms and Conditions

01 Acceptance of Terms

By accessing, registering on, or using the aq9999 platform in any way — including browsing the website, creating an account, making a deposit, or placing a bet — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms apply to all users of aq9999, including registered players, visitors, and anyone who interacts with the platform in any capacity.

aq9999 reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised date. It is your responsibility to check this page periodically. If you continue to use aq9999 after changes are posted, you are deemed to have accepted the updated Terms.

These Terms should be read alongside the aq9999 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and aq9999.

02 Eligibility

To register and play on aq9999, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing aq9999 from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or close family member of an employee of aq9999 or any of its affiliated companies.
• You must not have been previously excluded or banned from aq9999 for any reason.
• You must be acting on your own behalf and not on behalf of any third party.

aq9999 reserves the right to request identity verification documents from any player at any time. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension or closure.

03 Account Registration

Each player is permitted to hold only one account on aq9999. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these Terms. If duplicate accounts are detected, aq9999 will close all associated accounts and may forfeit any balances held within them.

When registering on aq9999, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your account credentials secure. Do not share your aq9999 password with anyone. aq9999 will never ask for your password via email, chat, or phone.

If you believe your aq9999 account has been accessed without your authorisation, contact our support team immediately. aq9999 is not liable for losses resulting from unauthorised access caused by your failure to keep your login details secure.

04 Deposits and Withdrawals

aq9999 accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. All transactions on aq9999 are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳20. There is no maximum deposit limit, though aq9999 may apply transaction limits at its discretion for security purposes.

Deposits to your aq9999 account are credited instantly in most cases. If a deposit does not appear within 15 minutes, contact our support team with your transaction reference number and we will investigate promptly.

Withdrawal requests on aq9999 are processed as quickly as possible. Most withdrawals reach your mobile wallet within minutes. However, aq9999 may delay a withdrawal if:

• Your account identity has not been fully verified.
• The withdrawal triggers an internal security review.
• There are active bonus wagering requirements on your account that have not yet been completed.
• The withdrawal amount exceeds standard processing thresholds and requires manual review.

aq9999 does not charge fees on standard deposits or withdrawals. However, your mobile wallet provider may apply their own transaction charges, which are outside aq9999's control.

05 Bonuses and Promotions

aq9999 offers various bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that will be communicated at the time the bonus is offered. General bonus rules that apply across all aq9999 promotions are as follows:

• Bonus funds are separate from real money funds. Real money is used first in all wagers unless otherwise stated.
• All bonuses on aq9999 carry a wagering requirement. The specific multiplier will be stated in the promotion details. Bonus funds cannot be withdrawn until the wagering requirement is fully met.
• Bonuses are intended for recreational players. aq9999 reserves the right to withhold or cancel a bonus if it suspects the player is exploiting the promotion system.
• Only one bonus may be active on your aq9999 account at a time unless explicitly stated otherwise.
• Bonuses that are not claimed or used within the stated validity period will expire automatically.
• aq9999 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

If you have a question about a specific bonus on aq9999, contact our support team before accepting the offer. Once a bonus is activated, the associated wagering requirements become binding.

06 Gameplay Rules

All games available on aq9999 use certified random number generators (RNG) to ensure fair and unpredictable outcomes. Return-to-player (RTP) percentages are published for each game and represent long-term statistical averages, not guaranteed returns on individual sessions.

In the event of a technical fault, disconnection, or system error during a game round on aq9999, the round may be voided and your stake returned. aq9999 will not be held liable for losses resulting from technical issues beyond our control, including internet connectivity problems on the player's side.

For provably fair games such as Mines, players can verify the outcome of each round using the seed hash displayed in their game history. This transparency is a core part of how aq9999 operates.

07 Prohibited Activities

The following activities are strictly prohibited on aq9999 and will result in immediate account suspension, permanent ban, and forfeiture of all balances:

• Using automated software, bots, scripts, or any tool designed to gain an unfair advantage in any game on aq9999.
• Colluding with other players to manipulate game outcomes or exploit bonus systems.
• Depositing funds obtained through fraudulent, illegal, or unauthorised means.
• Using aq9999 for money laundering or any activity that violates applicable financial regulations.
• Creating multiple accounts to claim bonuses more than once.
• Attempting to reverse-engineer, hack, or interfere with the aq9999 platform in any way.
• Providing false identity information during registration or verification.
• Allowing another person to use your aq9999 account, or using another person's account.

08 Responsible Gaming

aq9999 is committed to providing a safe gaming environment. We believe that gaming should always be a form of entertainment, not a way to generate income or escape personal problems. We provide the following responsible gaming tools to all players on aq9999:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your aq9999 account.
• Session Time Reminders: Receive notifications when you have been playing for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from aq9999 if you feel you need a break.
• Reality Checks: Regular pop-up reminders showing how long you have been playing and your net session result.

If you are concerned about your gaming habits or those of someone you know, please visit our dedicated Responsible Gaming page for more information and support resources. aq9999 takes these obligations seriously and our support team is trained to assist players who need help.

09 Privacy and Data

aq9999 collects personal data from players for the purpose of operating accounts, processing transactions, verifying identity, and complying with legal obligations. We do not sell your personal data to third parties for marketing purposes.

By registering on aq9999, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to request access to the data we hold about you, and to request corrections or deletion where applicable under relevant data protection laws.

aq9999 uses SSL encryption across the entire platform to protect your data in transit. Our servers are secured against unauthorised access and we conduct regular security audits to maintain the integrity of the aq9999 platform.

10 Intellectual Property

All content on the aq9999 platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of aq9999 or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any aq9999 content without prior written permission.

The aq9999 name, logo, and brand identity are protected trademarks. Unauthorised use of the aq9999 brand in any context is prohibited and may result in legal action.

11 Limitation of Liability

aq9999 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. aq9999 shall not be liable for:

• Losses resulting from technical failures, server downtime, or internet connectivity issues.
• Losses resulting from a player's failure to comply with these Terms and Conditions.
• Indirect, consequential, or incidental losses of any kind arising from use of the aq9999 platform.
• Actions taken by third-party payment providers, including delays or failures in processing transactions.

In all cases, aq9999's maximum liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Account Termination

aq9999 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, if we determine that:

• The player has violated any part of these Terms and Conditions.
• The player has provided false or misleading information during registration or verification.
• The player's account is associated with fraudulent, illegal, or suspicious activity.
• Continued operation of the account poses a risk to aq9999 or other players on the platform.

Players may also close their own aq9999 account at any time by contacting our support team. Any real money balance remaining at the time of voluntary closure will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding wagering obligations.

13 Changes to These Terms

aq9999 may update these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. In some cases, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of aq9999 following any update constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using aq9999 and contact our support team to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on aq9999, please reach out to our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the aq9999 platform after login.
• FAQ: Visit our FAQ page for answers to common questions.